Two Minutes

Your Pandabet Casino Verification, Start to Finish

Every UK-licensed casino must confirm who you are, and here that check takes up to 26 hours.

Start My Check

Regulated by the UK Gambling Commission, license 79280-1902-R-466027

Clear Answers

What Your Check Involves

Useful the moment a withdrawal is on hold or the request for papers lands in your inbox.

Who checks

Pandabet Casino Ltd

Under licence

UK Gambling Commission, 79280-1902-R-466027

Time needed

26 hours

Required by

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

One Clean Pass

Send It Right, Skip The Repeat

This walkthrough settles why copies come back rejected and how you avoid a second round.

A Flat, Well-Lit Photo

Begin with your photo ID, and photograph the whole card on a flat, well-lit surface. Glare, fingers or cropped corners are the usual reason a copy returns.

Fresh Copy, Not An Old One

Proof of address should be a bill or statement from the last three months showing your name and home address. A phone bill in someone else's name will not do.

Whose Card Is It?

Payment method confirmation means a screenshot or statement showing the card or wallet in your own name. Only the last four digits need to be visible.

Quick Review, Rare Follow-Up

Your file then sits with our team, who may ask for one clearer copy. Expect a decision within 26 hours, and check your inbox for any request.

Papers Asked For

Match Each Paper To Its Job

Most worries about sending papers fade once you know exactly what each copy has to show.

Proof of identity

ConfirmsYou are the person named on the account

Must showFull photo page, all four corners, in focus

Proof of address

ConfirmsWhere you actually live in the UK

Must showYour name, home address, dated within three months

Payment method confirmation

ConfirmsThe card or wallet is yours

Must showYour name and the last four digits

Four Moments

Verified Later, Waiting Longer

Pandabet Casino builds the check into set points, so you can see it coming.

Before The Payout, Not After

Your licence requires identity confirmation before any payout, so the first cash-out is where it lands; expect a photo of your ID, a recent bill and proof of the payment method used.

Confirm The New Wallet

Add Skrill, Neteller or Trustly and the name and details on that account must belong to you; send confirmation of the wallet or card so the money can be traced back to you.

A Question Over Age

If anything on your registration suggests you may be under 18, we ask for a photo of your ID before play continues; the file must show your date of birth clearly.

Can I Deposit More Each Month?

Ask for a higher deposit limit and the licence expects us to understand your circumstances first; a short conversation and income or savings evidence usually settle it.

Spending Your Own Money, Proving Where It Grew

Our licence from the UK Gambling Commission, number 79280-1902-R-466027, obliges Pandabet Casino to know that the money on your account is yours and legitimately earned. This is routine for every licensed operator and it is not an accusation; a short paper trail closes it.

Depending on how you fund your account, we may ask for one or more of the following.

Recent payslips from your employer
Bank statements showing income
A savings or investment statement
Evidence of a pension or benefit
Papers for a property or asset sale

The Three Usual Hiccups

Mismatch With Registration. The name or date on the paper differs from what you entered at sign-up, so the checker cannot link the two. Match the spelling to your registered name Send the full page, edges included

An Outdated Bill. Address papers are accepted only while recent, and an old bill no longer shows where you live today. Pick a bill issued in the last three months Use a bank or utility statement

A Screen Grab, Not A Photo. A screen capture hides the detail we must read, and tampering cannot be ruled out from a cropped image. Photograph the original paper document Keep all four corners in frame

Six Short Replies

Stuck At The Upload Stage

By the end you will know what we ask for, when it is asked and why.

Do I Need To Send The Same Papers Twice?+

Usually not. Once a check is passed the file stays valid for your account, so a repeat is only asked if a paper expires, a detail changes, or a payment method is added. Even then we name the one item we need.

Which Regulator Issues Your Licence And What Is Its Number?+

The UK Gambling Commission licenses this site, and the licence number is 79280-1902-R-466027. That regulator sets the identity and AML rules we follow, so the check is a condition of trading, not a house policy.

How Long Does The Identity Check Usually Take?+

Plan for 26 hours; that is the point by which we aim to have a decision back to you. Most of the delay comes from images we cannot read, so a sharp first upload keeps you near the short end.

Must I Be Checked Before I Can Take Money Out?+

Correct. The licence requires it before a first withdrawal is paid, and we can also ask at registration or at your first deposit, so keep the papers within reach from day one.

How Do You Protect My ID While It Is With You?+

Uploads travel under 256-bit SSL, the same encryption standard used for card payments. Only the team that runs the check opens the file, and the verification inbox is [email protected] if you want to ask about it.

Can I Upload My Papers Straight From My Mobile?+

Yes, that works. The panel runs in your phone browser, taking photos or files, so no desktop is needed. Send one page at a time rather than a long scroll.