When play starts to feel heavy

Pandabet Casino responsible gambling: limits you control from day one

Play from 18+ only, and every Pandabet Casino account carries deposit limits, loss limits, session time reminders, reality checks, self-exclusion and cooling-off periods.

Set your limit

Regulated by the UK Gambling Commission, license 79280-1902-R-466027

Safe play basics

Check the essentials before your first deposit

One glance settles age, licence and who to ring when worry sets in.

Minimum age18+

Regulator and licenceUK Gambling Commission, 79280-1902-R-466027

National exclusion schemeGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion support[email protected]

Six in every account

Before a limit, after a loss: pick the tool that fits

Reach for these the moment a session starts running longer or deeper than you planned.

What can I cap?

Cap what can go in during a set window, so the money you move across stays a planned amount. Switch it on before a first deposit, not after a losing run.

After a run that got away

Put a ceiling on what a session can take from you, so a bad run stops at the number you chose earlier. It suits anyone whose play once ran past the plan.

How long have I been at this?

A reminder pops up after a stretch you choose, telling you how long you have been playing. Useful when one game quietly becomes an evening.

Reality checks

Ask for a periodic pause that shows your time and money in play, so decisions stay deliberate. Pick it when a lobby full of titles makes the clock disappear.

Lock your account, then call

Block your own access for good if gambling has stopped being entertainment, and tell the National Gambling Helpline the same day. Use it before asking anyone to hold your money.

Room to cool off

Pause for a fixed stretch without closing anything down, giving a heated week room to cool. Choose it early rather than waiting for a crisis to force it.

Do it now

A capped deposit in under two minutes

You finish knowing exactly where your monthly spending stops.

Verified before you change

Open the profile menu from any page in your account and check that your verified details and payment methods are the ones you expect before changing anything.

Limits section

Find the section that houses deposit, loss and time controls, then read what each setting currently shows. Nothing takes effect until you confirm it.

Which cap suits me?

Choose the tool that matches your concern: money going in, money going out, or hours at the screen. Pick a figure you would be content with on a good week.

Check it saved

Save the change, then reopen the section to see your figure listed in the account. If it has not appeared, contact the team on live chat before you play.

The point where play stops feeling like play

Catching these signs early keeps a night out from turning into a month of worry. Set a deposit limit before your next session or take a pause, and the decision is made once, calmly, instead of in the middle of a chase.

Notice any of these in yourself and it is worth a pause rather than another round.

You spend the evening working out how to get money back
Your stomach drops when you see the balance
Play has moved from a night out to most nights
You tell people you are doing something else
You chase the loss with a bigger stake
Stopping for the evening feels harder than it should
You have borrowed to keep a session going

You are not on your own

The evening you finally say it out loud

We would rather you spoke to someone than kept quiet about it, which is how we run things here.

National Gambling Helpline (GamCare)

Talk to trained advisers any hour of the day or night, at no cost, about your own play or someone else's. The conversation stays private and can lead to face-to-face support in your area. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Sit in a free meeting led by people who have been where you are, no booking needed. Relatives and friends are welcome too, so families can attend together and hear how others coped. gamblersanonymous.org.uk

How long should I step away for?

A short break you can plan. Ask your account for a cooling-off period when you need hours or days away, not months. You start it yourself in the account settings before you play. Access stays closed for the length you chose, so the decision is already made when the urge arrives.

The closed door you arrange. Choose self-exclusion in your account to close your access for a long stretch. You start it in the settings and it cannot be lifted partway through. Treat the period as fixed and let your routine rebuild around it.

One block, many sites. Join GAMSTOP, the national online self-exclusion scheme run by The National Online Self Exclusion Scheme Limited, and one block covers many sites at once. Register at gamstop.co.uk with email verification. Periods begin at 6 months, run to 1 year or 5 years, and can take up to 24 hours to apply, so join before you need it. gamstop.co.uk

Aftercare and checks

Answers on pausing and locking

Most players worry a choice made today can be undone by asking nicely tomorrow.

Can I change a deposit limit again once it is in place?+

Yes, but the direction matters. Lowering it takes effect at once and cannot be reversed on a whim, while any request to raise it is handled inside the same area of your account where it was set. Read the confirmation message carefully before you approve anything.

Does a self-exclusion have to run for the whole period?+

No early exit exists. Once you choose a period, the account stays shut for every day of it and our team cannot shorten it, however you ask. Treat the length as a promise to yourself rather than a setting you can adjust later.

Will self-exclusion with you stop me using other gambling sites?+

No, the block covers this account only. For a market-wide stop, GAMSTOP is the national register and one registration covers the sites that take part in it. Signing up there and here gives you both layers of cover.

Why do I have to prove my age before playing?+

Banking laws and the UK Gambling Commission licence require 18+ play, so age is confirmed before money moves. Send the identity document once and the check is done for good. It protects younger people and keeps the site trading lawfully.

What changes during a cooling-off period and when can I play again?+

A short pause freezes deposits and play while your balance and history stay untouched. Session limits and reminders stay exactly as you left them, and access returns by itself when the pause finishes. No phone call or email is needed to reopen it.